tribet Casino & Sportsbook Data Care
This page describes what we collect when you use tribet and how we keep that data protected. We take data privacy seriously and encrypt all personal information on our platform. Your account details, payment methods, and game history remain confidential and are never shared with third parties except where required by law or to process your transactions through trusted payment partners.
We at tribet are transparent about how we handle your information. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, or withdraw your balance, we collect specific data to verify your identity and prevent fraud. This guide explains our data practices in plain language so you understand what information we hold and why.
If you have questions about your data or how we use it, contact our support team via in-app chat, email, or live help. We respond promptly to all data-protection inquiries.
What We Collect on tribet
When you create a tribet account, we collect your full name, email address, phone number, and date of birth. We use these details to verify your identity, send account notifications, and contact you about deposits, withdrawals, or security alerts. We also collect your IP address and device information to detect unusual access patterns and prevent unauthorized account use.
During payment processing on tribet, our payment gateways collect transaction data: the amount, payment method, timestamp, and transaction reference. We do not store your full card numbers or bank credentials on our servers. Instead, we receive encrypted confirmation codes from your bank or e-wallet provider once a transaction completes.
When you upload documents for Know Your Customer (KYC) verification—such as your government ID and a selfie—we store these files encrypted on secure, segregated servers. We use this data only to verify your identity and comply with anti-money-laundering regulations. We do not share these documents with third parties unless legally required.
We log your gameplay and account activity: which games you play, your stakes, your wins and losses, and the timestamps of your sessions. This data helps us detect fraud, investigate disputes, and understand platform usage patterns. We retain gameplay logs for the duration of your account and for a reasonable period after closure for compliance purposes.
How We Use Your tribet Data
We use your personal information on tribet for several purposes: account creation and management, identity verification, deposit and withdrawal processing, fraud detection, and customer support. We also use your data to comply with legal and regulatory obligations, such as anti-money-laundering (AML) and Know Your Customer (KYC) rules that apply across Indonesia.
We analyze gameplay data on an aggregate, anonymized basis to improve our platform—for example, to see which games are most popular or identify technical issues. We never use your individual data to target you with misleading marketing or to discriminate in how we treat your account.
When you contact our support team, we store your conversation history so our agents can assist you effectively and we can track issue resolution. This data is retained for quality assurance and dispute resolution.
- Account verification and identity confirmation via government ID and selfie.
- Deposit and withdrawal processing through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.
- Fraud detection and anti-money-laundering compliance monitoring.
- Customer support and dispute resolution.
- Platform improvement and technical support.
- Legal and regulatory compliance obligations.
Third-Party Data Processors on tribet
We at tribet use third-party service providers to process payments, verify identities, and host our infrastructure. These processors handle data only on our behalf and under strict confidentiality agreements. We do not authorize them to use your data for their own purposes.
Our payment partners (banks and e-wallet operators like mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment providers) receive transaction details necessary to process your deposits and withdrawals. They are bound by their own privacy policies and Indonesia's data-protection laws.
Our identity-verification partner receives your government ID and selfie only for the purpose of confirming your identity. Once verification is complete, they delete this data according to their retention policy. We do not retain copies of your ID beyond what is required for regulatory compliance.
Our cloud infrastructure provider may host servers outside Indonesia. Your data stored on these servers remains encrypted and is protected by our data-protection agreements with them. Even our infrastructure provider cannot read your personal information without encryption keys that we control.
Your data on tribet
- We collect name, email, phone, date of birth, ID, and selfie during account setup.
- We encrypt all data in transit and at rest using industry-standard algorithms.
- We use data only for account management, verification, fraud prevention, and compliance.
- Third-party processors handle data only on our behalf, not for their own use.
- We do not sell or share your data with marketing partners or data brokers.
Your Rights on tribet
You have the right to access, correct, or delete your personal data on tribet, subject to legal retention requirements. If you wish to review the data we hold about you, request corrections, or delete non-essential information, contact our support team. We will respond to your request within 30 days.
You may request deletion of your account and associated data at any time. We will close your account and delete personal information except where we are legally required to retain records for fraud prevention, dispute resolution, or regulatory compliance. Such retained data remains encrypted and inaccessible to operational staff.
You have the right to know how your data is used. This policy answers that. You also have the right to withdraw consent for non-essential data collection; however, some data (such as identity verification information and transaction history) is necessary to operate your tribet account and cannot be withheld without account closure.
Cookies and Tracking on tribet
We use cookies on tribet to remember your login session, store your language preference, and track page performance. Essential cookies are necessary for the platform to function; we set these automatically. Non-essential cookies track your browsing behavior so we can improve our interface. You may disable non-essential cookies in your browser settings without affecting your ability to use tribet.
We do not use cookies to track you across other websites. Our cookies are limited to tribet.app and are deleted when you log out or close your browser (for session cookies) or after a set period (for persistent cookies used to remember your preferences).
Data Retention and Deletion on tribet
We retain your account data for as long as your account is active and for a reasonable period after closure for compliance and dispute-resolution purposes. Gameplay logs are retained for one year after account closure. Personal identification documents are retained for five years to comply with anti-money-laundering regulations; after that period, we securely delete them.
If you request account deletion, we remove personal information from our active systems within 30 days, except where legal obligations require retention. Encrypted backups may contain your data for an additional period for disaster-recovery purposes; these are eventually purged according to our backup retention policy.
Security Measures on tribet
We protect your data through multiple layers of security. All data in transit uses TLS 1.3 encryption. Data at rest is encrypted using AES-256. We use firewalls, intrusion-detection systems, and regular security audits to prevent unauthorized access. Our servers are access-controlled; only authorized staff with legitimate business need can view encrypted data, and then only with multi-factor authentication.
We conduct regular penetration testing and vulnerability assessments to identify and fix security gaps. Our team monitors suspicious login attempts and fraudulent activity 24/7. If we detect a potential data breach, we notify affected users within 72 hours and cooperate with regulatory authorities.
We recommend enabling two-factor authentication (2FA) on your tribet account for additional protection. Even if someone obtains your password, they cannot access your account without a verification code sent to your phone.
Data Protection and tribet's Commitment
We at tribet comply with Indonesia's Law No. 27 of 2022 on Personal Data Protection and other applicable data-protection regulations. Our data handling practices are designed to be transparent, fair, and secure. We do not sell your data; we do not share it for marketing purposes; we do not use it to discriminate or manipulate your experience on our platform.
Your privacy is central to our relationship with you. We respect your trust and handle your information with the care it deserves. If you ever have concerns about how we use your data, reach out to our support team. We take all privacy questions seriously and respond thoroughly.
Contact Us About Your tribet Data
If you have questions about our privacy practices, wish to exercise your data rights, or want to report a potential data breach, contact our support team via in-app chat, email, or live help. We respond to all data-protection requests within 30 days. For urgent security concerns, mark your message as "URGENT" and our team will prioritize it.
You may also reach us by mail at our registered office address, which you can find on our legal notice page. Include your account details and a clear description of your request so we can assist you quickly.